All Systems Operational
Contact Us
Reach out to us through any of the channels below. We typically respond within 24 hours on business days.
Phone / WhatsApp
+974 5549 5043
Frequently Asked Questions
Which countries does Al Maazim support?
Al Maazim currently serves customers in the Kingdom of Saudi Arabia and the State of Qatar. We accept payments in Saudi Riyal (SAR) and Qatari Riyal (QAR), with localized pricing for each market.
How do I create a digital invitation?
Select a template from our collection, enter your event details, choose your guest count package, and complete payment. Your invitation will be ready for download and sharing instantly.
What payment methods are accepted?
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, Google Pay, Mada (KSA), and local payment methods available in Saudi Arabia and Qatar. All transactions are processed in your selected currency (SAR or QAR).
Can I edit my invitation after purchase?
Yes, you can edit text and details on standard templates. For custom-designed invitations, please contact our support team for modification requests.
How do I share my invitation with guests?
Once your invitation is ready, you can share it via WhatsApp, email, SMS, or social media directly from the app. A shareable link is also provided.
What is included in the guest count package?
Each package includes digital invitation creation, guest list management, RSVP tracking, and delivery to the specified number of guests. Higher tiers offer additional features like custom designs and priority support.
Do you offer refunds?
Due to the digital nature of our products, template purchases are non-refundable once delivered. Custom design refunds are evaluated on a case-by-case basis. Contact support for assistance. Refund policies comply with Saudi and Qatari consumer protection laws.
Can I use my own design or logo?
Yes! Our custom template service allows you to upload your own artwork, logos, and brand elements. Our design team will incorporate them into a professional invitation design.
Is my guest data secure?
Absolutely. We use industry-standard encryption and security practices compliant with data protection regulations in Saudi Arabia and Qatar. Your guest information is never shared with third parties and is only used for invitation delivery and RSVP management.
Do prices differ between Saudi Arabia and Qatar?
Prices may vary slightly between markets due to local taxes, fees, and currency differences. The app automatically detects your location and displays prices in your local currency (SAR for Saudi Arabia, QAR for Qatar).
Download the App
Get the best experience with our mobile app, available in Saudi Arabia and Qatar: