Al Maazim is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our digital invitation and template services in the Kingdom of Saudi Arabia and the State of Qatar.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Account Information: Name, email address, phone number, country of residence (Saudi Arabia or Qatar), and password when you register an account.
- Event Details: Event names, dates, locations, and guest information you provide for invitation creation.
- Payment Information: Billing details processed securely through our payment partners. We do not store complete credit card numbers. Payment data is handled in compliance with Saudi Arabian and Qatari financial regulations.
- Device Information: Device type, operating system, app version, and unique device identifiers for technical support and analytics.
- Usage Data: How you interact with our app and website, including pages visited, features used, and session duration.
- Communications: Records of your correspondence with our support team.
- Location Data: General location (country/city) derived from your IP address or device settings to provide localized services and pricing.
2. How We Use Your Information
We use your information for the following purposes:
- To create, customize, and deliver your digital invitations and templates.
- To process payments and send order confirmations and receipts in your local currency (SAR or QAR).
- To manage your guest lists and track RSVP responses.
- To provide customer support and respond to your inquiries.
- To send service-related notifications (order updates, delivery confirmations).
- To improve our services, fix bugs, and develop new features tailored to users in Saudi Arabia and Qatar.
- To comply with legal obligations and protect against fraud or abuse.
- To apply correct local taxes (VAT) as required by Saudi or Qatari law.
3. Information Sharing & Disclosure
We respect your privacy and do not sell your personal information. We may share data only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist with payment processing, hosting, analytics, and customer support, bound by confidentiality agreements. These providers operate in compliance with Saudi and Qatari data protection standards.
- Legal Requirements: When required by law, court order, or governmental authority in Saudi Arabia or Qatar.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- With Your Consent: When you explicitly authorize us to share your information.
6. Your Rights & Choices
Depending on your location in Saudi Arabia or Qatar, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate or incomplete information.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Restriction: Request limitation on how we process your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to certain types of data processing, such as marketing communications.
To exercise any of these rights, please contact us using the details below.
9. International Data Transfers
Al Maazim operates primarily in Saudi Arabia and Qatar. Your information may be transferred to and processed in countries outside your jurisdiction, including cloud hosting services. We ensure appropriate safeguards are in place to protect your data during such transfers, in compliance with applicable data protection laws of Saudi Arabia and Qatar.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: